Voodoo supplies us with our first Media Center PC and it is ambitious. Is this system more bark than bite?
Voodoo PC is the latest company to go under the microscope of our system evaluation program.
As many of you might know by now, HardOCP doesn’t "review" systems, we evaluate the experiences they facilitate. We order the system the same as you would and evaluate every aspect of the end-user experience. Not only does this give us a better idea of what hardware an end-user actually receives, it also allows us to obtain a more accurate picture of just how each company functions and treats its customers. As fast as PC hardware has become over the years, we think giving a personal computer "5 stars" based on how fast it ran a synthetic benchmark is simply irresponsible. We think service, support, and reliability are much more important factors in today's climate rather than speed. Fast is easily bought, but purchasing and ownership satisfaction can be elusive.
Up on deck we have Voodoo PC, a company founded in Calgary, Alberta, Canada in the early 90's by Rahul Sood. Like other personalities such as Kelt Reeves from Falcon Northwest and Randy Copeland from Velocity Micro, Rahul is a visible and outspoken head of a niche company that focuses on performance and customer service - and like the aforementioned companies, Voodoo has enjoyed a lot of success at what they do and created quite a stir in their own unique way in the industry.
When we first were putting together our system evaluation program, Voodoo approached us about evaluating one of their Media Center solutions, the ARIA. While that initial article didn't make it for various reasons, we're pleased to see that Voodoo has agreed to participate in our Systems Evaluation Program at [H] Consumer.