Premium integrator Hypersonic is back with a SFF built for gaming power. In previous evaluations, the company has had some issues with tech support and providing a good ownership experience for the money. Does it get it right this time?
As many of you might know by now, [H] Consumer doesn’t "review" systems, we evaluate the experiences they facilitate. We order the system the same as you would and evaluate every aspect of the end-user experience. Not only does this give us a better idea of what hardware an end user actually receives, it also allows us to obtain a more accurate picture of just how each company functions and treats its customers. As fast as PC hardware has become over the years, we think giving a personal computer "5 stars" based on how fast it ran a synthetic benchmark is simply irresponsible. We think service, support, and reliability are much more important factors in today's climate than speed. Fast is easily bought, but purchasing and ownership satisfaction can be elusive.
We’ve looked at two Hypersonic machines in the past, the Aviator CX7 desktop replacement laptop almost a year ago and the Sonic Boom OCX in November 2006. We couldn’t recommend the Aviator due to technical support issues, but we were still pleased with the overall direction of the company.
When we got around to the Sonic Boom, we still had some issues with technical support, but we were happy to recommend the system. We found that we could get comparable equipment for less money elsewhere, but Hypersonic gave us strong equipment that was expertly integrated and decently supported.
With an Intel Core 2 Duo E6600 and an NVIDIA GeForce 7900 GT graphics set up, this is a lower-end machine compared to what we’ve looked at before from Hypersonic. However, the $2,400 price tag puts this machine into more of a “luxury” realm. So with that sort of markup, we’re looking for a system that has a great presentation, is extremely stable, and is well supported. We know it’s not going to give us super-fast gaming, but it should still be a solid everyday machine.
Since it’s a small-form factor, we’re going to be especially interested in seeing how Hypersonic makes use of the space inside the chassis. We want to see an integration that is able to keep our components cool. Since we saw Hypersonic improve between our previous experiences, we’re also using this experience to check in and see if a Hypersonic PC is still a company to put on your short list.
*The GeForce 7900 is no longer available with this system. The price above is based on a system with the ATI All-in-Wonder X1800. More on this ahead.