We take a look at the exact same configuration from iBUYPOWER as we did from Cyberpower with this Pentium 4 custom gaming rig. Can iBUYPOWER succeed where Cyberpower failed?
As many of you might know, [H] Consumer doesn’t "review" personal computer systems; we evaluate the experiences they facilitate. We order the system the same as you would and weigh every aspect of the end-user experience. Not only does this give us a better idea of what hardware an end user actually receives, it also allows us to obtain a more accurate picture of just how each company functions and treats its customers. As fast as PC hardware has become over the years, we think giving a personal computer "5 stars" based on how quickly it ran a synthetic benchmark is simply irresponsible. We think service, support, and reliability are much more important factors in today's climate than speed. Fast is easily paid for, but purchasing and ownership satisfaction can be elusive.
From the iBUYPOWER website:
iBUYPOWER Computer is a fledgling enterprise in association with American Future Technology Corporation, AFT. Both are located in Los Angeles County, the heart of Southern California.
iBUYPOWER's mission is to provide a complete computing solution to meet the needs of our surrounding community and customers nationwide. Currently, our product lines include gaming desktops, gaming notebooks, workstations, media center PCs, peripherals, and multimedia products. We have the strongest purchasing power [sic] along with our supplier relationships with major manufacturer [sic] such as Intel, AMD, ASUS, NVIDIA, AOpen, ViewSonic, Microsoft, ATI and many other brand name suppliers. In addition, iBUYPOWER also provides computer accessories such as motherboards, PC casing, CPU [sic], optical drives, network cards, sound cards and video cards. To complete this package, iBUYPOWER has a management team with the ability to provide customer service in English, Spanish, Vietnamese, Korean, Mandarin, and Cantonese. iBUYPOWER also has the knowledge and the resources to enhance your company's system integration.
Given the company’s cheap prices, near-endless configuration options, and bold claims, we wanted to see what a PC in the $1000 range could do. We also noticed that many of their products mirrored that of "competitor" Cyberpower. We purchased both this machine and our Cyberpower machine at the same time.